Purchased a rocker lounge chair for my mother in law. For mother's day gift. Took it to her. She was thrilled. Two days later she said it leans to the right. The foot raise is so hard she can't get it down, even after climbing out of it..So we checked it out. She was right.. Called them, they said bring it back. I thought wonderful service. I was told I could only get the same chair. They said I should have been told it was a display. I was willing to pay more money if needed or I wanted my money returned.. They never offered to work with me on another option.They told us to take to warehouse on Saturday to get another one just like it. So we now have a chair in our living room that we can't even get the foot thing down without a fight. I have not told my in laws that we were stuck with chair. They would have felt obligated to keep it. So we learned a big lesson about customer treatment from this place. They kept saying you should have been told this and that..We weren't. I have purchased from them before. Never again.
