Primary Location
Amenities
Planning
Appointments recommended
Accessibility
Wheelchair accessible restroomWheelchair accessible parking lot
Payments
Debit cardsNFC mobile payments
Amenities
Restroom
Shangri-La Spa was an phenomenal experience! The facilities were absolutely AMAZING, I left feeling completely relaxed and centered. The staff was courteous and professional. I found the ability to add on services at a reasonable rate to enhance my over all experience. If you can the Back-Walking and Hot stone Massages are second to none!
Do not waste your money or time here, there are way better options very near by. I went here one day to get a massage, was lead to a room, where I undressed only to have the girl come tell me that I can’t have a massage anymore because someone else already made an appointment. Would have been nice to tell me that before I got undressed and was laying naked on a table in this place.
The next time, I made sure to call ahead and make an appointment. I went over what time I would be there, what kind of massage I wanted, what gender masseuse I wanted and for how long. When I got there, they didn’t have any of my info written down, they couldn’t understand what I wanted and lead me to the wrong room before I finally had to literally point to the sign and underline with my hands what I wanted. Finally I am led to a room and undress and lay on the table. A minute later, a masseuse of the wrong gender comes in and I was surprised/shocked. Here I am laying on a table with only a towel covering me and somebody I did not ask to be in the room with me was. Finally the right gender masseuse comes in and I specify what kind of massage I wanted. She ignored me and I had to remind her during the massage. The hot stones they used weren’t hot at all and they didn’t even give me the full time. Also, they did not work out a single knot in my back, not one. This place doesn’t give massages, they give back rubs.
I will never give this place another dime if my money. I really believe in massages and think they can help people, so if you want one, do not go to this place.
Also, so many problems could be avoided here if they just had someone that spoke English and didn’t have to shove an iPad in my face only to have it not properly translate what I say to them. It blows my mind that a business can think they can serve their customers without being able to talk with them.
