I am a 65 yo widow with no experience buying a home. I trusted the home inspector that the realtors used. Shortly after my home closed, I discovered black water seeping from an electrical outlet in the laundry room & it was running into the kitchen. The plumber said there were signs of past flooding & mold in this house. I immediately did my own research to find a qualified home inspector that could help me. Lori & Mike came to my rescue. I chose them because of their many certifications, experience & warranties. They also used up to date modern equipment. They found major issues that were missed from the 1st inspection including wet carpet/tile areas throughout the house plus grading issues draining water towards the house slab foundation. When the carpet was pulled up as they suggested, large cracks & mold were noted through the rooms. They gave me recommendations on the next steps I need to take. They are truly warm & caring people. This is the note I sent to Lori & Mike.
“Wow... thank you so much. This house situation has been overwhelming & very confusing for me.It was suppose to be my dream house & everything was suppose to go smoothly.The day it closed,I marked on my calendar “The start of my new life”... I didn’t realize it was going to be the start of sleepless nights. Your very thorough & complete home inspection along with the estimate report has made it all so much easier to understand. I now have a clear pathway to take my next steps & start moving forward. I wish you had done the first inspection... it would have saved me money, time & all this uncertainty. You don’t know how much I appreciate you taking so much time to explain things to me. This crazy process of buying a house has made me question the goodness & honesty of some people. You have certainly earned my trust & respect for sure! Thank you so much. “