AMENDED Review: This is long and may look like rant and maybe it is, but after finding out that the grievance department sided with the doctor, I feel that sometimes the patient needs to speak up even if it’s something a provider thinks is small, because one thing they should do, is make patient’s experiences feel small either. Did she provide the “standard of” care? Yes, but my problem lies in HOW she did it.
Imagine telling a doctor that your feet are hurting too much, and that you would like to elect for surgery because you’re eventually headed in that direction and don’t want to delay the inevitable, and you know that cortisone shots feel like a bandaid solution, and feeling like you should just directly address the medical issue with the inevitable (surgery) only to be medically gaslit by the provider telling you that maybe you should seek another job because of the walking pain, or to still consider cortisone shots, in a sarcasm “no brainer” tone that just doesn’t sit well, and in a cavalier way that makes you realize later on how tone deaf they were being… I left pretending to agree but after what happened with billing, I realize I refuse to be medically gaslit, for someone to think they can impose a suggestion on something that pertains a persons life/job during a medical visit that way is rude, inappropriate and unacceptable. My brain wonders why it hadn’t crossed her mind in the first place whether her patients have enough time, savings, and energy to even seek another job when they’re barely surviving, making ends meet, etc. It’s easy to say that when you’re not in the same boat… This to me represents one of the ugliest forms of ignorance that I have seen in the medical system…. Because it feels that providers can hear someone but not truly listen, some patients put their head down and take it, I but after what has happened, now refuse to, no matter how “good” of a doctor she may be. It’s important for a patient to be heard and not be given out of line suggestions.
I saw before that someone posted an apparent good review on Facebook calling her blunt, but it’s important to know that blunt is not what patients should receive. I was going to legally appeal the claim with the insurer as most patients can do, but what good is there in that? The only good I want out of this is that one day she can realize that the way she’s treating certain patients may not be leaving them feeling better about the “care” they got and that future patients will not find themselves experiencing a similar thing in any future situations.