Michal R17 days agoFrom
We had a great experience at the hotel - check in by Ali - she was so helpful and welcoming - got us the perfect room. Emmet provided coffee service and lots of water - great folks! Thank you!
Karin F17 days agoFrom
I stayed here twice in one trip - once on the way to Seattle, and once coming back from Seattle ( a month apart). ||I was traveling with my husband and dog and needed a stopping point on my way to Seattle from Southern CA. It's a long way to Redding and I didn't want to stay in a roadside motel. As other reviewers have noted, this is a short bit away from the I 5 and located next to a park. It was great to walk the dogs and get them out to stretch their legs. ||Our first night was seamless. We had our requested King bed and check-in was quick. The room was spacious with a nice window view. Because I had a good experience, I booked the hotel for my return trip. However, the experience was different. The line to check in was long and people weren't getting their requested rooms, or returning to complain about noisy rooms. At my turn I also learned my room reservation for a king was unavailable and I had to take a room on the first floor with two queens. I think the hotel may have suffered a A/C issue as a repair man was there and told my reception person that a AC person would be arriving soon. So, I understand those type of problems since the temp outside was over a hundred degrees.|||For the inconvenience, I was given access to the concierge level and vouchers for the restaurant to compensate for the room change. I appreciated this compensation. ||My 1st floor room was pretty dismal and smelled strongly of some type of disinfectant. The window looked out at a service entrance with imposing shrubs. Since I wasn't planning on spending a lot of time here, it was okay. However, I felt I was back to a roadside motel with this room. I probably could have paid a lot less for the hotels close to the road and had a more inviting room.||Because of the location, and onsite restaurant, I might stay here again, but not sure I would accept a room I didn't reserve. Based on this experience, I will probably take a look at some other options that might be less pricey and offer a better room. At the end of an 8-10 day of driving, I look forward to a room that offers comfortable relaxing space that doesn't feel small and closed in. The Sheraton didn't quite meet a consistency standard with me in these experiences.
Sheldon Logan17 days agoFrom
We stayed at the Sheraton in Redding for 3 nights inducing Independence Day. The rooms were nice, comfortable and modern. Pets are allowed so bring Fido along. The service was excellent. 45 minutes to lassen and 1hr to Shasta so definitely a good launching point for those two areas. The sundial bridge and turtle Park are walking distance from the hotel. The independence day show is literally right across from the hotel and the accompanying fireworks.
