I’ve received rude service more than once at this store, and last night took the cake. One gal, working by herself, had just offered to go to the back to find some shoes in my size. It was 7:30 when I arrived, they close at 8:00. She appeared to be the only one working. On her way to the back, the phone rings. She answered. In the meantime, I’m selecting other shoes I would like to try, as time is of the essence.
She proceeds to have an in depth conversation with the person on the phone about whatever they were inquiring about. Does not acknowledge that she already offered to help me, and pretends I’m not even in her store. It is now 7:50, so I leave. My time is obviously not valued here. I came into the store planning to buy, I leave confirming that I will never buy from this store again! Question, if you are the only one working, does Shoe Mill dock your pay for not answering the phone every time it rings??
