Hunter Koon2 months agoFrom
Doctor Elias is an amazing Doctor. She is so thoughtful and caring of her patients, and is always taking the time to discuss my concerns and make sure all of my questions are answered. She has also gone the extra mile working with my insurance to make sure I can get the medicine I need.
Jeffrey Morana year agoFrom
I was searching for a new GP and decided to try Sierra Madre Community Medical Group. Called on a Wednesday and spoke to Veronica, who was very polite and accommodating. She told me they had openings...the next day. Wait what? Just unbelievable! Went online, filled out my new patient forms. In less than 24hrs from my 1st contact, I met with Dr. Phuong Nguyen. Been in the emergency medical field for 30 years, I appreciated the extra time and detailed exam I received with him. At no time did I feel rushed, or have along wait and bottom line, I experienced a genuine concern for my health from SMCMG which is hard to find today. While everyone has different expectations and needs, mine were met to a high degree.
Charletta Rozzella year agoFrom
Late 2021, Dr. Grady informed me he would be retiring and promised that I wouldn't need to find prenatal care elsewhere because Dr. Chou or Dr. Hong would deliver my baby in March 2022. I called to confirm my 30week check up and was informed by front desk staff that I would no longer be seen due to OBs full to capacity. I thought it was so insensitive and even malpractice to be dropped from prenatal care just 10weeks before you're due to birth your baby. I was shocked, confused, deeply hurt and disappointed that there was no clear communication between doctors, or even between doctors and families about the continuing of care. No one had the decency to inform me by phone or email ahead of time. We struggled to find a new OB that would take us so late in our pregnancy and pleaded with insurance to expedite changing of groups for new prenatal care. I would not recommend Sierra Madre Community Medical Group for any of your healthcare needs.
Main location147 Sierra Madre Blvd Sierra Madre California 91024 US(626) 355-3443Loading...
