Norma2 months agoFrom
To better improve SSS service in Alhambra, CA, it would be better to have some knowledge on the current immigration notices and policies. We had an unpleasant experience today (12-21-23). Despite of showing the USCIS notice as basis for the SSS replacement card, SSS staff incorrectly advised us to go to USCIS Los Angeles Field Office to secure a 2 yr extension card. Immigration lawyer at USCIS advised us to go back to SSS and inform them that the USCIS notice is sufficient. We want back to SSS and they processed the request. It is a waste of time, money and efforts :-(
QQ C5 months agoFrom
The male waiter at window 1 had a very poor service attitude. Why is there no complaint hotline? If you are in a bad mood, don't go out to work and affect others. Why do service departments hire people like this?
RB Burnham7 months agoFrom
I had a very bad experience with the Alhambra SSA office when I filed for Medicare personally, in Dec, 2022 & was told I'm not late in filing. 🥹 After 4mos I still did not receive my Medicare card. 🤔😔 I went back there in Apr, 2023 only to find out from the lady at the window that she can't find my name & that I was not even in the computer. 🤔😒 She continued saying, bec I was not in the computer & jst missed the open season, she cannot do anything that day & I had to wait 'til the following year to file again. It's ridiculous!!! 😡 Bec, I did not even receive a letter from them. 🥺😢😭 Thank goodness for Mr Vong 🙏😷 @ the Pasadena SSA office. He was very kind, courteous, super efficient, very knowledgeable & was able to get my Medicare card right away. Thk U again Mr Vong❣️🙏🙏🙏🥹😊😄
Main location555 W Main St Ste E Alhambra California 91801 US(800) 772-1213Loading...
