My electricity bill was much higher than the previous year. After researching online, I discovered that my solar system was never connected to the manufacturer's system, so I had no way of knowing its performance. The original installation company had gone bankrupt and was no longer in business. I contacted all the companies listed on my bill or on the solar parts, but none were willing to assist me, insisting I contact the original installer who was no longer available.
Fortunately, I found Solar Discovery through the Solar Edge app. Lisa patiently explained what needed to be done to get my system running. She identified that my box was not functioning properly and arranged for a free replacement from the manufacturer. The new item arrived within a week, and technician Rodolfo promptly installed it on the same day.
I was impressed that Solar Discovery helped me even though I was not a paying customer. This level of customer service is rare to find these days, so I had no hesitation in choosing them to install my new unit and service it in the future.
