Sonic Drive-In

Primary Location

Main location10316 Evergreen Wy Everett Washington 98204 US(425) 374-7806

Fast-food burger & fries joint with an old-school feel, including retro drive-in service.

Amenities

Payments

Credit cardsDebit cards

Children

Good for kidsKids' menu

Parking

Free parking lotFree street parking

Dining options

BreakfastSeatingLunchDessertDinner

Service options

DeliveryTakeoutOutdoor seatingDrive-through

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Customer Reviews

2.0

2 Reviews

Alyssa Learned12 days ago

From

absolutely terrible customer service. waited about 10 min to order, no one said anything on the speaker, when finally pulled up to the window greeted by a bunch of teenagers who ask if we have a delivery. they all came out from the back of the store. not one person was up by the window for about 6 minutes. terrible. still waiting for my food as i make this review.

0 Likes

Robert Saucedo12 days ago

From

Our recent visit to Sonic Drive-In was quite a frustrating experience. We arrived at 8:30 PM and pressed the service button, expecting the usual prompt service. However, it took 15 minutes for someone to respond through the microphone, only to inform us that car service was done for the day.

Determined to get our order, we decided to use the app, which indicated that our order would be ready by 9:15 PM. As 9:30 PM rolled around, the order disappeared from the display, and we were still waiting. We decided to go through the drive-thru, where we were told to wait at our car because there was only one person working.

Finally, at 9:45 PM, someone walked up with our order. All we had ordered was ice cream, and it took an hour and 15 minutes to receive it. This was incredibly disappointing and not the level of service we expected.

Given this experience, we won't be returning to this Sonic location. The long wait time and lack of communication were unacceptable, especially for something as simple as ice cream.

0 Likes

Caneida Andrews12 days ago

From

Normally I don’t leave a review like this but WOW. I would like to start off by saying I’ve loved Sonic since I was little and have enjoyed many visits before tonight. Firstly, drive thru staff did not sound like they wanted to be there, let alone take our order. Second, we ordered three of the sonic blasts of different varieties. If I wanted plain vanilla ice cream with a couple toppings on top we would’ve ordered elsewhere for less. I worked in food service for years and I wouldn’t have allowed something like this to leave my restaurant to ruin a customer experience. Not even worth driving back through. 10/9/23 around 730 pm was the time of our visit.

0 Likes

Given this experience, we won't be returning to this Sonic location. The long wait time and lack of communication were unacceptable, especially for something as simple as ice cream.