My friends and I came from Vallejo to shop and ask questions about some of their plants/succulents. We were there for about an hour before we were finally greeted by someone who worked there. Even then her greeting was just part of her job and she kept on going. Finally after being there for about 2 hours or so, the employee who greeted us an hour ago was the only one we have seen this far. When it was time to check out we were amazed to see that there were 4 employees hanging out at the cash register with no customers. My friends and I looked at each other in shock that this is how customer service is in Sonoma. So sad! We would have spent more money if we had someone come help us and answer some of our questions on care of certain plants or where some of the plants we wanted were located. If you are looking for an amazing nursery with amazing customer service; you should check out Mid City Nursery in American Canyon. They give you the best customer service.
