Joseph Jay2 days agoFrom
I really like the selection and service and SO. And I really like shopping there when they have a sale or special event. The store itself is beautiful and they have the latest and greatest of all things outdoors. The staff is knowledgeable and friendly and they are LOCAL!
Katie Keefer2 days agoFrom
A little disappointed in Sonoma Outfitters. Tried to exchange clothing given as a gift that was outside of the 30 day return policy and was told they would give us half price for the items because they would have problems reselling the clothing. We have shopped here a lot and tried to support local businesses so just frustrating when we don’t even want our money back just want to exchange for something that fits.
A. Jay N2 days agoFrom
I was gven Christmas gifts bought at Sonoma Outfitters that I couldn't use and wanted to return for credit to my credit card. I went in to the store 5 days after Christmas and was told that because the person who had given me the gift had purchased the items more than 10 days ago I could only get store credit. I tried to tell them that I I couldn't have returned the items less than 10 days before the date of purchase since I ony received the gift on Christmas but they would not budge. I was forced to spend $!00.00 in their store on items I didn't need or want. To add insult to injury, since I was in a hurry I didn't price check and found out that I bought an item that sells for $32.00 less in other stores. Bad business for a small store to practice and I will NEVER shop there again.
