I am so pleased I found South Coast Chem-Dry! From my telephone call to schedule service - all the way to the conclusion of the carpet cleaning - it was easy!! Joe is the best!! My carpet looks beautiful again!! Joe arrived on time, we discussed my carpet needs and the cleaning was expertly accomplished! My carpet was dry in a matter of HOURS! (You got to love the Chem-Dry method!). I will certainly be calling SOUTH COAST CHEM-DRY again for all future carpet cleaning!!