Primary Location
Amenities
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lot
From the business
Small business
STAY AWAY!!!!!!!!
This is the worst company(if you could call it a company. I believe it is some12 year old.Very rude over ebay messages) I have ever dealt with. I bought an OEM clutch kit from this person(yes, it is not a company)on ebay(he sells it under ultimatefrictionclutch name) which only lasted two days. I had to take my vehicle back to the mechanic and they hauled the whole hydraulic system(replaced both cylinders) but it still wasn't disengaging. After all this i was advised that it had to be faulty pressure plate since everything else was brand new, After communicating with this person(not a company) about 10 times I gave up and had to go and buy whole kit again since no one sells pressure plate separately. I explained what was wrong and had taken every possible fix to make it work but this person(not a professional company they claim to be) still refuses to help or understand the problem. He believes that faulty parts do not exist and it's always the mechanic's fault and will refuse to replace parts and honor warranties. I have all the messages saved and will provide to anyone who wants to look at it. Please stay away from this person.
First of all the only reason they get 1 star is because I have to give them at least 1 star or you can't publish the review, they deserve NO stars or NEGATIVE 5 stars!!!! I bought a clutch kit from Speed Solutions, had a shop with 35 years experience install the clutch along with a brand new flywheel and rebuilt trans in my 1986 Honda CRX and within 300 miles of highway driving all 4 of the "heat treated rivets" that were installed "for the maximum power and durability" on the "heavy-duty sprung center unit" broke in half while I was driving on the freeway in 5th gear. I had the unit uninstalled and called the store to see about a refund on the clutch kit, that obviously had a manufacturer defect, and they told me to bring it down and they would look at the unit and see what they could do. Upon arrival at the store the clerk called the warranty authorization person (still don't know his/her name) and they told the door clerk to tell me it was not "Broken in properly because I took it on the freeway too soon" and then when I told them I had not heard of that before and I asked to speak with a manager/supervisor, I was told that there wasn't anyone I could talk to above the door clerk. If I wanted to talk to a manager or boss I had to email the store. I emailed the store and told them the saga and I was told that the door clerk did not say that "I didn't break it in properly", he said it was "grease contamination" on the clutch. First of all the door clerk did NOT say that, but for arguments sake lets say he did, that still does not explain all 4 rivets breaking in half!!! It would explain the clutch slipping and burning up and scarring the pressure plate and disc, which there was no scarring at all, and the clutch was not slipping. but it would not explain the rivets breaking in half!! Needless to say they refused any refund and the only help that was offered was how to get to the door. DO NOT DEAL WITH THIS OUTFIT THEY SELL INFERIOR PRODUCTS AND HAVE ZERO CUSTOMER SERVICE AND ZERO WARRANTY!!! Buyer beware!!! You buy cheap stuff you get cheap stuff and even worse customer service!!!
