Artin Matt4 days agoFrom
As soon as I walked in, I was greeted by one of the 2 customer service associates at the print shop that someone would be right with. I did not have to wait long at all a couple of minutes until Mike was able to help me out. He was very professional and exceptional quick with what I needed help with. Path on the back for job well done.
Great Job Mike!!!
Eny Ga4 days agoFrom
i came for passport photo printing. I had my own photo and i prepared sizing and everything. There was Asian lady. When i told her i wanted to print my own passport photo and i showed to her, she told me 'just do photo service here for 14 sth dollars'. I told her again, then she told me send it to email. She was so harsh. I sent to their email and waited for her to come to me. I even called her. But she was ignoring me several times and taking other customers. She was talking and greeting to the younger guys 😂 saying Hi, hun, how can i help u? And one of the guy told her he wanted to print his own passport photo and she was really nice omg. She told him " i can help you, hun. How many do u want, can you send that to this email, if u have question, ask from me' and she was laughing and being sooo nice. Omfg, she was like this to several guys. 🤦🏻♀️ i am really shocked that how she treated me. I am the nicest person ever when communicating others. I am also Asian too lol. Then i talked to other girl, that girl helped me with printing. She was much more faster. But the photo turned out really dark. My original photo's exposure, brightness is really good. I told her about that, and she told me they have bad printer. I guess, all the printing employees don't know anything about customer service🤷🏻♀️after that, i went to usps and they told me they can't use that photo. They checked my photo on my phone, and said it was okay. It's too dark printed, because this place printed incorrect. I lost my time and money at this staples location. I would never come here again and recommend for printing service.
Sean Connor4 days agoFrom
They ruined my sign for my business. Unfortunately, I have to get a new one reprinted and start all over. It started to peel from the backing after a week. Lamination machine has been down for days and they can't fix it. They created a whole new sign for me but the image is blurry and I gave them I high-resolution image, so I'm confused why it's not sharp. Won't be going back to Staples for signage.
