The staff members on duty exhibited laziness and a complete lack of initiative. They were unhelpful and showed no interest in assisting me with arranging a FedEx pick-up, despite my clear request and explanation of urgency
The assistance provided was utterly useless. Instead of actively listening to my concerns and taking appropriate action, the staff displayed indifference and failed to resolve the issue promptly
Shockingly, the staff failed to check the tracking number on the package, which resulted in a significant delay in its processing. This negligence shows a complete lack of common sense and attention to detail that is unacceptable in a customer service environment.
