Alan5 days agoFrom
My RX8 was recalled due to the gasket on top of the fuel pump. Star Mazda said it would take 3 hours to fix. After 2 1/2 hours of waiting, they said it would take longer. :( But they offered a ride back to my home and said when the car is ready, they would send a car to pick me up and bring me back to the dealership. Everything is working fine! Would've given 5 stars if they would've done the job in the time frame first promised.
Adam Eberlein5 days agoFrom
Twice in a row I have gone in to pick up my vehicle and the price has been hundreds of dollars over the itemized estimate I was sent. The first time it was a little over a hundred dollars over the estimate because they added in a new battery (which they had not told me about and I had not authorized, nor had I had trouble with.) This time it was $250 over the itemized estimate they had sent, with no item matching the prices I had been sent to approve. I will not be returning to Star Mazda for any future work on my vehicle.
Sony S5 days agoFrom
Extremely expensive, but the workers are pretty professional. Right now they don't provide part of the service (carwash after service), but did they think about reducing the cost of this service? Of course! Paid from 150 to 200 for 3-minute computer check. And no Uber pick up or car loan offered.
I used to own Audi before and they said that I will not feel like I downgraded. I definitely felt it at the service center... Much less service for a more expensive price!
Main location1401 S Brand Blvd Glendale California 91204 US(818) 247-1903
