Katie Hamer22 days agoFrom
Came in at 8am to get two plain dark roast coffees. They said they would have to do pour overs because they don't brew dark till 8:30. I said that was fine. Sat down to wait. 5 minutes later another barista came out to try to convince us to order blonde or pike telling us it would be a 10 min. When we said we would wait they brewed the coffee. So much work to not work.
TenTop1022 days agoFrom
Waited in a long drive-through line, ordered salted Carmel cold brew with extra foam and a classic oatmeal... I can understand if they mess up on one thing but both things?? That's just neglect... they just put regular whip cream on my drink and only put a little(they charged me $1.75 for more foam), and on the classic oat meal, they didn't put anything in the bag! Now I'm too far away to go back to get my order corrected, so I'll just take a loss.... if I were the manager, I'd be checking some of the employees...
A N22 days agoFrom
Rude barista working the counter inside. Her attitude was rude from the get go. When I ordered an almond milk latte she said they were out of almond milk so I when with half n half. I'm on keto so those are my go two options. She loudly told the other barista (while I was standing there waiting) "this girl just ordered breve when I told her we were out of almond milk!) Like I was some kind of idiot. The girl didn't hear her so she repeated it again loudly. Maybe train your staff not to talk rudely about customers, especially within earshot 🙄
