I can't stand the service at this location and the only reason I stop here is because the in town location doesn't open until 6am now. Every time I pick up my order I ask for a straw and they act like how dare I ask for a straw. They are rude and have the worst customer service-Dianna who is usually at the window is far too busy carrying on her conversation with her coworkers than to grab my coffee sitting there and hand it to me. Every single time she is chatting away when I pull up, stops barely long enough to hand me my drink, and right back to her conversation. I'm sorry to interrupt your personal conversation to get the coffee I paid for. If I go to the one in town they know my order and car when I pull up, they know I always get a straw, they are super nice and give the best service. Dianna gets zero stars for service! Yikes!