Atlanta Peach Roll Pedal Tours14 days agoFrom
Had an issue with my venti frap add espresso shot and toffee nut syrup I was in line for 54 minutes (the drive thru is set up where once you’re in you’re stuck) I finally got my coffee and it was Not a frap/ frozen drink but an iced coffee/ melted beverage. The store wouldn’t fix it bc he tried to blame me for taking too long to pick up my order. Called customer service and they were amazing they refunded my drink and gave my stars back and gave me free money for more Starbucks in the future overall I am satisfied as I visit Starbucks sporadically throughout the year. My only recommendation for Starbucks business model is to take a page out of chick fil a drive through operations. They offer similar online/ mobile ordering and with chick fil a it’s max 20-25 minutes in line. Thank you 1-800-starbuc for taking my issue seriously and reimbursing me.
J H14 days agoFrom
This is a Starbucks, just like any other Starbucks. I don't know why people come to Starbucks. It is overpriced, it can be very slow, and the coffee isn't anything that you would want to write home about, unless of course your family had never heard of coffee. But I don't think that there's many people who visit a Starbucks whose family has never had coffee before. So I do not understand why it's always so busy. Do people not own coffee makers? I prefer to get high end beans and brew my own coffee at home. Just a miniscule amount of effort saves me, what, $10? Is that what they're up to now? The amount of money people pay for coffee blows my mind! My high end beans brewed just how I like at home costs me at most $0.75 a cup. I do not understand why Starbucks is in international brand, and there's one on so many street corners of America. But this one is just like all the rest, three stars, it's the same. And if you're wondering, no. I did not order anything, I was there because my coworkers wanted to stop. I already had coffee.
Aklilu Tiku14 days agoFrom
The only raisin I give it a 4 star when I went yesterday to have a coffee they told us they start closing at 5:00PM how come you sell alcohol and close at 5:00 p.m. it doesn't make sense I hope this is temporary. They usually close at 7:00 p.m.
