Weston A. Fisher11 days agoFrom
This review was written 2015 but I wish to re-enter because of the fine care my dad received through StarLight 5. My father was 100+ and still living in his own apartment. Up to May 30, 2015 he was almost fully independent, including cooking his own meals. However, since June he required 24 hour care, while he underwent rehab, relearned to walk, and went to physical and water therapy. Starlight provided 12 hour shifts as well as shorter 4,8 or 10 hour periods when requested. The caregivers provided his personal care, prepared meals and did light housekeeping. They also drove his wheelchair accessible van to shop, get to appointments and make trips out to dinner, visit friends and travel to doctors appointments. Duanni and Angel were exceptionally responsive, almost always attending to my e-mails or phone calls immediately, and making changes in personnel whenever someone did not seem to fit quite so well with my dad. The result was provision of a very strong team for him, with professional back up in place on those occasions when a scheduled caregiver was not available. Starlight's Family Portal was very useful, as it provided each individual caregiver's care notes for their shifts. Also provided was a schedule of who was coming at least a week in advance. This helped put me at ease, as my wife and I live in the Boston area and the web posted schedule combined with phone calls, texts and e-mails from Duanni and Angel kept me in close touch with Starlight on any personnel shift changes, schedule readjustments, or possible medical issues my dad might have had requiring attention beyond what StarLight caregivers are allowed to provide.We received a synopsis and references for any proposed new staff before they began with my dad. Every potential caregiver was independently vetted by my dad and by me.My dad wanted to continue living in his apartment and StarLight deserves our thanks in making that possible. I recommend them highly to other potential clients looking for caregiving from an agency that demonstrates exceptional professional service, responsiveness, warmth and efficiency. Wes F.
Russ Bartlett11 days agoFrom
We would like to thank Angel and the caregivers at Starlight for helping us with our 85 year old mother. We had a sudden and difficult transition in moving Mom from the East Coast back to Northern California; this was complicated by a bad fall, which broke her ankle. Mom needed to finish recuperating here at our house, while we prepared her new permanent living facility. During this time, we had Starlight provide twice weekly support for bathing and other personal support. Reaching out for help for Mom was the right call! The caregivers were wonderful and gave us a much needed respite from round-the-clock support availability. We highly recommend Starlight Caregivers to anyone who is dealing with a similar situation. Thanks again to Angel and her team!
Daryl Camarillo11 days agoFrom
Our family has used the services of Starlight Caregivers to provide care for our 91 year old mother who has Alzheimer’s and lives alone. We began part time and by the time we moved mom to a memory care facility they provided care for her 24 hours a day, 7 days a week. What we value most about Starlight is their integrity. Over 2 years they have NEVER had an issue covering a shift. Let me remind you that this all occurred during the COVID 19 pandemic while staffing shortages were a real challenge!
We have had several long term care givers and Starlight worked diligently to provide consistency. If there was ever an issue we were able to communicate quickly and efficiently in order to come up with a solution.
Recently mom had hip surgery and once again we turned to Starlight to provide night care while she is recovering in a rehabilitation facility. I highly recommend Starlight Caregivers for anyone seeking quality care for their loved one!
