Primary Location
Amenities
Service options
Online estimates
Accessibility
Wheelchair accessible parking lot
From the business
Identifies as women-owned
Made my initial call and talked to someone who was the scheduler for the scheduler? After a week waiting for a person to call me back, I then had to wait again more than a week for a person to come make the estimate. That person was also a day late, and I was told I would hear back that day or next day. That was a week ago, never heard from them again. Guess they are just too busy for $20k in business.
edit amazing I got a reply on the google review within minutes
I urge anyone seeking roofing services to prioritize finding a company committed to standing by their work and upholding warranties without hesitation. Despite numerous positive reviews, my experience with State Roofing revealed a distressing lack of professionalism and accountability.
Two decades ago, State Roofing installed a roof on my property, which has since deteriorated due to subpar installation practices. Critical elements like flashing were neglected, leading to extensive water damage and structural decay. Despite clear evidence that this falls within their warranty for craftsmanship, State Roofing has attempted to evade responsibility. They first cited discontinued materials as an excuse, then shifted blame onto the original owner for a purported delay in warranty transfer, a detail not documented in any of the provided paperwork.
What's truly disheartening is the original owner's unwavering belief in State Roofing's integrity and commitment to their services. Their attempt to deflect responsibility onto him, especially during a time of transition, is both callous and unscrupulous.
While I acknowledge that individual experiences may vary depending on the personnel involved, State Roofing's actions in my case highlight a troubling prioritization of profit over integrity and customer satisfaction. I sincerely hope others do not encounter similar challenges requiring State Roofing to fulfill their obligations, as their conduct underscores a troubling disregard for honor and customer well-being.
