Elizabeth Iversona day agoFrom
Sterling handled my TIC mortgage loan and did a fantastic job. I'm a first-time homeowner and shocked by the bad reviews I see here on Yelp. Sandy, our loan officer, was incredibly communicative and helpful the entire process, ensuring things ran smoothly (our Escrow period included Christmas and New Years, what a nightmare)! TIC loans are a bit harder to qualify for because they are higher risk, but both Sandy and her assistant were there to help wrangle the many documents required and follow-up when the underwriter had questions. When we had a weird thing get flagged by a parent's credit card, they put in the extra work to help us clear up the issue. Overall, I felt they advocated for the loan happening and actively helped close it on time (a few days early, actually!) We dealt with some annoyances during the process, but again, Sterling always explained how we could overcome the hurdles. When I went into the office to sign some in-person paperwork, the staff were kind and very professional. Definitely recommend Sandy if you are buying a TIC!!
