We took our Mini Cooper and it was a circus! Our oil changed and our one day service took a week. They should have offered us a loaner car or not charged us for losing the spring out of our oil cap! They also were saying we could driver it with it not correct! Then in the receipt the women wrote on the receipt “they replaced the oil filter as a good will repair”. This was there when we brought it in.
I have had good luck historically with Stones doing good work at reasonable prices.
When I needed more work done two weeks ago I called and emailed for a quote and never heard back. I did get a response saying they “took a long 4th of July weekend” and would get back to me soon but never got a quote so I went to another shop.
