Primary Location
Amenities
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lot
Service options
Onsite services
Payments
Debit cards
Less than 2 months after renting, they changed management and raised the rent by 15.00 a month saying it was an insurance charge. Update: 11/26. After the review posted on google I was contacted by a very sweet lady, the manager of the unit. We were able to have my home insurance cover the insurance charge that was buried at the end of the new rental agreement. So I am adding 1 star for her being very nice. However, I still feel that burring a charge for insurance at the end of a new rental agreement rather than being upfront about it is poor business practice and poor customer service. She has, since contacted me several times to change my review. A bit annoying. If you you screw up in business, and especially in customer service where money is involved, you get what you get. So I have given them one extra star.
The lift that is supposed to be able to get your items into the upstairs units doesn't come all the way down to the floor, so you have to pick up your items off your dolly to load them onto the lift which is about 16 inches off the ground. Then you have to put your things back on the dolly when you get to the top floor.
There are cobwebs all over by the lights leading up the stairs and I saw a black widow on the corner of the stairs leading upstairs. No elevator by the way. Once you load your things onto the lift, you have to walk up the stairs and push a button to get the lift to bring your items upstairs.
All of the carts are literally broken almost in half so you should bring a dolly with you if you want to bring your things down the hallway to your unit.
The assistant manager Jolie was very nice and helpful. Units were clean although I do wonder if I'm going to find a black widow in my stuff when I go to move out.
They do have a gate and overhead door that closes when the facility is closed for the evening.
