Daniel John2 months agoFrom

11-9-21 1215pm Had the day off decided to eat at this Subway in old Lake Stevens by Jay's Market. Bought 2 sandwiches for myself and a friend. I asked to use the restroom and they said someone was in it. I had all day so I waited and waited and waited. Just needed to wash my hand.. No one ever came out and the two persons behind the counter kept looking at me as if it was a joke between them how long it would take me to leave. Which I finally did. If your restrooms are not open to the public just say so. I don't care but if the are then why couldn't I have used them that day. Or maybe your hire immature employees that hints its funny to have customer stand around. Last time I will eat here.
L Dee2 months agoFrom

Great location. Clean, convenient, friendly service.
Cindy Clark2 months agoFrom

Went to get a couple of footlong subs. Ordered a BLTs and handed our coupons to one of the two guys working. Serious issues with the service and food.
- It was 8:30pm; they were closing
- Were definitely not happy to see us
- Told them we had coupons while they were making our subs - they REFUSED to accept the coupon, stating they had NEVER accepted coupons! They ACCEPTED the same coupon 2 weeks earlier. I expressed my disappointment and concern…
- The food: my BLT had one (1), count ‘em, ONE piece of bacon on it.
Two weeks earlier, the lady who occasionally works there (I think she’s the owner), made me a fabulous BLT and accepted our coupon.
We will NEVER patronize this Subway store again … AND … I will tell everyone heading toward their door to pick a different sandwich shop!