Blanca Villegas Ortiz15 days agoFrom
The lady asked what I wanted and as I was telling her she proceeded to talk with her coworker. She then asked again what I wanted and she started to do the sandwiches. I instructed her to cut one of the sandwiches in 3 equal parts but again she continued to talk to her coworker and cut it in half instead not bothering to listen to me as I say cut in 3 equal parts. She then decides to cut the same sandwich in half again and again cuts them uneven. When I told her to please remake the sandwich to my satisfaction she agreed but then her coworker told her in spanish to charge me for the sandwich anyways. I explained why I wasn't going to pay for food that was not done to my satisfaction. The male coworker said BYE with his hand held up hi. He proceeded to yell at me as I walked out of Subway after I told him I was going to contact Corp. He yelled his name at me and said he could care less over and over. I will definitely not be returning to this location again. Yes a traveled a bit more but I got exactly what I wanted without a problem at the another location I went to. This location's customer service is terrible.
Jyrah Malloy15 days agoFrom
Very unsanitary and extremely disturbing. The owner or manager does not wear gloves when attempting to pull out bead and paper in order to start the process. Does not change gloves after touching oven that was wiped down with chemicals. Does not have clean cups and fountain drink area is extremely dirty and molded. I watched this entire move and it seems it wasn’t noticed by others which is sad. Won’t be eating there and glad I know how to contact the state!
kendree alcala15 days agoFrom
As soon as walked inside I knew my experience was not going to be pleasant by the look the employees gave me. As I was trying to get their attention since both of the employees that were behind the assembly line were using their cellphones , I went a head and ask one of them if it was okay for me to wait for a couple of friends since we had plans to have lunch together. she looked bothered but she told me it was fine. I didn't paid much attention to the rude attitude, but o could not ignored the way the dining tables and were dirty and sticky I mean how could you be on your phone have no guest to attend and have the restaurant worst than a portable restroom. I love subway and had never had a bad experience in other subways. 5 to 10 minutes had gone by since my friends were running late when I hear one of the employees asking me to leave because the restaurant manager [who by the way she was dressed it look like she wasn't working ] didn't want me there because I had not purchased anything. I mean I would understand if there was customers looking for a seat but the place was COMPLETELY EMPTY.... I asked for the managers name and they refused to provide me with it. I felt so offended to have been treated in a way no other place has. I will never visit this dirty, rude and and low mannered location again, which is way below guest service all other subway locations have provided me with, hope this situation won't be ignored
