Loading...Loading...Main location2602 S 38th St Ave Tacoma Washington 98409 US(253) 242-5208
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Summit came out promptly for a quote for our minisplit Heat Pump. While they weren't the lowest of the quotes we received, we were blown away by their thorough analysis of our space in determining the BTUs we needed and their clear expertise from years of experience in the business. Athena answered all of our questions promptly and was responsive as we went back and forth on the details of the project and quote.
Once we locked everything, they were able to get us an install date about 2-3 weeks later. The techs arrived promptly in the morning both days and were courteous and clean. They did a phenomenal job installing the units inside and the condenser outside. They had to run the linehide around the whole back of the house and were sure to make it blend with the house exterior as best they could.
Towards the end of the install, electricians showed up to quickly get the unit hooked up. They worked quickly and cleaned up after themselves which was much appreciated.
They took the time to review the unit operations with us before leaving. They instructed us on how to use the units, common pitfalls and issues that can arise so we know what to look out for, and what not to do that could damage the units. They walked us through the work on the exterior of the house as well and spent the time answering our questions even though it was getting late in the day.
Thank you for a great experience Summit & Athena! We are already thrilled with the units' performance!
