Sharon Scifresa month agoFrom
Recently bought the Italian floral blue dishes from the Seattle store where Charles was very informative and helpful. I ordered the 4 piece set while they were on sale and a few days later decided I wanted to add an additional 4 piece set. Charles extended the sale price to include the other set. When they were delivered 5 out of 8 bowls were broken and again Charles immediately apologized and had new bowls sent to us. The dishes are so lovely and the excellent customer service just adds to my enjoyment.
Jennya month agoFrom
I gave 4 stars because the customer service is magnificent and they gave us a free espresso. However, they lost a star because they were out of stock of the All-Clad pans we were gonna buy. Which ended up working in our favor because while we were debating on whether or not we were gonna order in-store for delivery through Sur La Table, we saw their competitor had the same exact set for $130 cheaper with free shipping. Had Sur La Table had these pans in stock, we would have given them over $600 no questions. With prices being $130 cheaper elsewhere, of course we are gonna go that route.
David Hamiltona month agoFrom
Very friendly and helpful service. Especially, Charles...but really the whole crew were helpful when I came in midday on a weekend.
Got two items for a gift. They had some sale items but, in the end, their brand items looked and felt like quality.
