Today was my first of 3 visits I have scheduled for my kids. My teen son was the first to go, and the experience with this clinic so far has been very pleasant. I haven’t experienced too many clinics but the ones aside from my children’s previous provider have been okay but not what I’d want long term.
Pros: Calling and Scheduling.
I called and inquired about accepting new patients, the patient care rep said they were accepting new patients...I went on to book 3 appointments 😬 and the patient care rep was awesome. At one point, more than half way through, my phone died and she called back and left a voicemail. Most providers don’t, delete your info and your back to point A.
I received 2 follow up/appointment confirmation calls, between the day I scheduled the appointments and the 1st one. 👍
-Day of Appointment: The safety precautions they take are great and have a organized setup. I definitely felt no risk of being subject to possibly contracting COVID. They have you stand in a line with 6ft + distance, with 😷 on, and hand sanitizer available to use be entering.
-Doctor/Nurse/Front Desk(Patient Care Coordinators: All staff were extremely nice, friendly and provided great support. I’ve been places were I’ve thought the smiles and conversation was forced, fake, or trying to hard but I actually felt like I’ve been a patient and it was just another visit. 👩⚕️👨⚕️🧑💼👨💼
Great experience overall, parking was cool, directions were easy, concerning time...couldn’t have been better! 😀
