Swedish Pine Lake Primary Care

I've been seeing Dr. Deramo for quite some time now, maybe 3-4 years. I find him very pleasant to work with, easy to communicate with, patient and very knowledgeable. I'm glad chose him for my Primary Care Physician. He and his staff go the extra mile to meet my needs. The entire staff at Swedish Pine Lake are great and easy to work with, including the group that does the lab work. They all have the patient's best interest in mind and are very pleasant. I appreciate them very much. Sue B

Front desk, great service and practitioners fantastic also.I have been coming here for many years .

TLDR: Don't make appointment here. They will rip you off.

Booked an annual well check at this office(same doctor as last year, just different office.) Yes, i have insurance. Still got 2 bills for lab tests ordered by annual well check. I paid for both since i don't want to bother calling office to validate and yet, got another bill for the office visit. I realize I shouldn't have paid the lab tests to begin with, but it just made me so mad that they are charging another bill for annual check office visit, which is included in my insurance. I've done same annual check last year at another office, cost me $0, but from here, 3 bills???!! First, i contacted billing through the portal, it said "last read by staff on sep14th", now it's Sep 29th. No response at all even though it says expect response within 3 days.

Really disappointing and bad experience!! This place is horrible!

Can anyone/organization help patients on this or we can only get ripped??? I saw in previous reviews, people were getting charged for annual check at this office too. Where is justice?? This is not right. Really really mad.

You need to give my money back, period!

(╯°□°）╯︵ ┻━┻

UPDATE:

After i paid my bills(don't want to bother talking to them at all), the billing representative responded to my questions. Turns out, they charged an extra visit apart from the well check for the ONE and only visit. HAHA.SO BRILLIANT $$$! At this practice, you are not supposed to talk about any concerns you might have during your well check, otherwise it's an extra visit. What's the point of getting a well check if you are 100% confident that you are 100% healthy? Aren't we supposed to discuss any concerns for preventive purpose??

Suggestion: Make sure you have 100% confidence for 100% healthy before you go for your well check here.