We recently had Switch Electric install a Generac generator for our home and cannot say enough about the great customer service and quality of work they provided on this project. Customer service began with the initial phone conversation with the office staff. They were friendly, helpful and even arranged for Kory to come out the next day to provide an estimate. When Kory arrived he assessed our site, listened our concerns, answered all our questions and did not try to oversell products or services beyond our needs. We received a detailed estimate later that day at a reasonable price and decided to proceed. Bryan and his assistant arrived the next week to install our generator system. They were extremely courteous, answered any additional questions about the system and performed a top quality installation of all components. Before leaving they made sure we were satisfied with the work and that any additional questions were answered. The office staff followed up the next day to ensure we were satisfied with the work performed.

Should we have any future needs for electrical services we will use Switch Electric.

Switch Electric is the most professional and customer friendly that I've met since moving to the Seattle area. They were recommended by a neighbor. Their communication for the estimate was scheduled and Kory the estimator showed up on time and explained their work. The operations team scheduled my panel upgrade project and the crew of Seth and his teammate showed up that day, a little late, but they notified me that they had a crew meeting that morning.

The guys jumped right into the project, they explained one issue and how they proposed to solve it. I liked it and approved the slight modification. They did their work, cleaned up after themselves and were professional and nice at the same time! As they left, I thought, I wish all contractors were like these guys :-) I didn't have time that day but later I went back to audit their work and had a question so I called the office and left a message over the weekend. Tyler called me to answer my question and explain an electrical concept that I hadn't run into in all my previous houses.

This week, the Seattle City Inspector showed up. Switch Electric scheduled this for me. Demetri was the nicest construction inspector I've ever met - maybe he was nice because he saw quality work! He looked inside the panel, outside the panel, opened parts to see wire and said he was proud to place his sticker of approval on this job. Wow, I'm very impressed and thankful!