Primary Location
Amenities
Planning
Appointment required
Service options
Onsite servicesOnline estimates
Crowd
LGBTQ+ friendlyTransgender safespace
We hired Carlos for installing artificial turf in our backyard and spreading and compacting gravel on our driveway. The turf job was good except a small part that they left unfinished, and I had to call and arrange for them to come back and finish after multiple attempts to contact him.
Our experience with the gravel job, however, was very poor. Carlos agreed to spread and compact a load of gravel on a set date and price. However, he didn't show up on the date and didn't respond to multiple texts and calls for 2 days. I had to cancel my plans and stay home the entire day for them to arrive. He later refused to do the job although he initially agreed to.
The contractor insists that the gravel work was a side job and not as important. For us as the customer, both jobs were equally important regardless of how much we pay for each. He tried in multiple text messages to manipulate the way I share my own experience in this review by initially asking me to delete the review, then accusing me of defamation (what?), and then blaming me for changing my own review based on the continued experience while that's exactly why Google allows editing reviews. This reflects very poor customer service and for that reason I do not recommend their services.
Carlos and team did a fantastic job with my property. I asked for three things: a new fence, an in-ground sprinkler system, and 4" of new top soil. The team delivered on all fronts and in a timely manner. Carlos is also flexible - last minute I asked for a larger gate on one side of my fence so that I could get larger equipment into my backyard if needed; without hesitation he said no problem and built it exactly as asked.
I'm in the process of reseeding the property myself, hence the dirt in the yard (it is very much intended). The sprinklers are working perfectly.
I'll recommend Carlos to anyone looking for landscaping work and will definitely use him again should I have future needs.
