Melissa Katz17 days agoFrom
I think the fact you only have two employees working there during the week between 12-1 is lousy business. While the rest of us hard working people are on a lunch break and only have 45 minutes but you assist those who don’t work who could come earlier in the day but chose the lunch hour out of self entitlement. You can’t handle a simple SIM card replacement while your customer is standing there let’s see, oh doing nothing!!!! In my lunch break for a simple SIM card and you can’t handle that? These types of things make me want to close my account.
Nancy Santos17 days agoFrom
I was here a week ago after having some miscommunication with the person I chatted with regarding changing to T-Mobile. I was fortunate to speak with Kevin C who was friendly, patient, understanding and thorough. He broke things down and even took notes for me to guide me on how to navigate the process. He helped me call T-Mobile to ensure I would still qualify for the rebate and went the extra mile which confirming switching over was the best choice. Excellent customer service!
Stephanie G17 days agoFrom
The worst. Watch out. The cost is very high, rude people in the stores and phone. When you switch companies they won't let you go! They hijack your phone then send fake bills. Go to Consumer Cellular! It's 20.00 and excellent! A third of the cost of T Mobile.
