Silvia Marquez8 days agoFrom
Jacob was amazing 😊 he was really clear with the promotions and how much I was gonna pay a month. Would really recommend coming with him he’s a great guy
Lilly Garcia8 days agoFrom
I went in for help when my account was hacked and Jacob as well as the store "manager" Anthony were nothing but rude! Not only did Anthony tell me he has 50 complaints against him so he doesn't care, he told me I would have to wait over an hour to be helped because I refused to he helped by Jacob. Finally once Anthony decided to help, he added a line to my account and said NOTHING to me about it. It was an overall horrible experience although I will say that that corporate called me after my BBB complaint and made things right. I love tmobile but be careful when being "helped" by these unprofessional reps.
Karla Del Rio8 days agoFrom
I stopped by to activate my phone, it was a bit busy but everyone was friendly and welcoming. Juan helped me and went out of his way to help me change the pin and activate my phone. He was professional and offered me their promotions going on but we kindly declined, I appreciate him not pressuring me. We did wait a bit our turn, but when it was our turn, we were in and out. Would highly come back here to Juan 👍
