Mailie Faith Ngirmidol-Kelley2 days agoFrom
This T Mobil store has given me the best customer service experience I’ve ever had. Big thanks to Alfredo, Alan and Coby. Real professional guys with a good sense of humor and well trained. My husband and I switched to T Mobil from Verizon and Page Plus. It took 4 days, 8 phone calls and 5 port attempts to get my number over but these guys were patient and did all they could to solve the problem, putting me at ease. I would recommend T Mobil and I would NOT recommend Page Plus. Thanks guys! T Mobil, give these guys a bonus!
David Traver2 days agoFrom
I checked the reviews for the other Sprint stores in Santa Rosa, and they were dismal. I mean really awful. I almost gave up on the idea of switching to Sprint from Verizon, but I saw the reviews for this store. It is not a corporate store, so it's not fancy and filled with phones and gadgets. Don't let the lack of gloss fool you. What they have are really well trained and polite employees who explained all, and got me two very excellent phones with a plan that I like and understand. This is the real deal. Don't go anywhere else with your Sprint questions. Courteous, competent and fast. Who knew such phone stores existed?
Khim Roka2 days agoFrom
I added 2 lines but changed me 3 lines also I never bought Apple Watches they added my bill every month 40$. Pls be careful on this store.
