Mac McIntosh2 days agoFrom
My wife and I went to the T-Mobile store at 3527 Stetson on 1/1/24 to upgrade our iphones and could not have been more pleased with the overall experience. Aaron and his staff searched out our best possible deals. They also walked us through the use of our new iphone 13's. and our ipads. Again, THANK YOU!!! everyone for your professionalism and superior service. Mac and Nancy
Cristina Vargas2 days agoFrom
Bad experience. I was told multiple times that I was getting a free item. After refusing it many times, because it seemed to good to be true. Seller started questioning me about not getting something for free. The seller was laughing with his coworker laughing about how I was refusing something free. Seller told me contract will show a payment due of $15.00 monthly but it was going to be waived.
Kayla Williamson2 days agoFrom
If I could give this store a negative rating I would. I went in to help my mother switch her account over and after a long back and forth was told none of what we needed could be accomplished. I drove a mile and a half down the road to the Florida location and not only did they honor the deal that this store claimed they couldn’t, they did more! The woman behind the counter was nice, but clearly lacked training. Her manager Aaron was there, but unfortunately didn’t know anymore than she did. He made matters worse by saying his pregnant coworker made a mistake 2 weeks prior and that’s why we couldn’t switch the account over, however the Florida store did exactly what that pregnant woman promised. I went back in later that day to get the receipt and heard the manager Aaron tell his female coworker that I was the girl he was talking about earlier. If you’re going to talk bad about a customer you should make sure they can’t hear you and if your going to throw another coworker under the bus, then you yourself as a manger should know what you’re talking about. Clearly that store needs a training intervention and it’s apparent why this store is always dead and the Florida location is always busy.