Brian Leahy7 days agoFrom
If zero stars were possible that is what tmobile would get. Tmobile sells defective phones and filing small claims against the store managers is the only way to force this corrupt company to give money back. tmobile SUCKS dont do business with them
Debra Teague7 days agoFrom
Emma, works in front.. super helpful. I was told T mobile customer service was outstanding, and they are. She helped me get a samsung brand car adapter. My android auto keeps shutting off with other brands. I have a Passat and VW said I HAVE to use a name brand. She looked around and gave me!! I am so grateful for her help. What a blessing!
Christie7 days agoFrom
I have been going to this store for years and at one point contacted T-Mobile's corporate office to express how amazing the management team and the tech people who work there were. Unfortunately, they have a new manager there, his name is Darren, who is extremely unprofessional in his appearance, he creeps around the store, is rude, whispers in the ear of whomever is helping you as they are speaking to you and I do not feel safe now when I am there due to his demeanor. I will be calling before I go in to see if he is working to make sure he is not there. The techs are still amazing. In fact, Darren informed me that nothing could be done to solve the problem with my phone. Fortunately, I believe his name is Jose, did not listen to him and solved the problem. Thank you to all the other great people who have worked here through the years (20 years). I believe the manager, who was so amazing name was Jeff. Another amazing tech who worked there, she is now a manager in an Orange location. I feel bad about the first part of this review, yet I am really shocked that T-Mobile has hired this type of person unless your values have changed.