We waited 5mins in drive-thru before someone greeted us an told us it would be a few more minutes after a total of 10mins we questioned things. They person said they only had 4 people working and we're struggling. So trying to be understanding we waited a full 20mins we watched the entire drive-thru in front of us clear out and the parking lot clear out. So we questioned things again and the person got very annoyed and said if we're tired of being in drive thru we can come in. Well that wasn't going to happen because now we questioned food safety but as we drove past the windows I decided to take a picture to prove the near empty lobby.
4 people can't manage? Either extremely poor management/leadership or just pure laziness.
