Anna Banghart23 days agoFrom
Have shopped at Target for so many years I can’t even count. After today Walmart will be my new favorite store, I am no longer a fan of Target and in fact I’m sickened by the way my daughter was treated by an employee of the Target store in Sunrise village. My daughter, her friend and both their two year old little boys were in the apparel section shopping when an employee by the name of Virgina stopped and stared them down, in an aggressive way. My daughter and her friend saw her but kept looking at clothes, Virginia continued to stare them down for very long awkward minutes. My daughter finally asked if they did something wrong, this is when Virginia verbally abused them, was visibly upset because a piece of clothing has fallen to the ground. She proceeded to tell them no one ever picks up after themselves and then said they were disgusting. Another shopper overheard and witnessed the entire ordeal. This employee refused to give her name or the name of her manager. This employee was very aggressive verbally and walked closer to my daughter in an aggressive way. She then started aggressively yelling at the other shopper. My daughter, her friend and the other shopper along with her mother all went to the front of the store to make a complaint. The manager was seen taking the employee to the back office shortly thereafter she returned back to the floor in the apparel section to continue out her day. After speaking with the manager my daughter was told they can’t provide any details about their store protocol in how they will deal with situation. It was said due to Virginias “safety”. This doesn’t sit well with me, is there no regard for the customers safety when you clearly have an unstable employee verbally abusing customers? This employee could have respectfully asked them to pick up the pants and rehang them, even though I would like to add that keeping the store picked up is exactly what this employee gets paid to do. I called myself and spoke to the manager of apparel, one of her responses to me was it was an unfortunate situation. It was more than an unfortunate situation. My daughter felt humiliated, scared and confused how an employee can behave in this manner to loyal customers. These days you just never know when someone is going to come unhinged, being in that situation is unsettling. The fact that Target is more concerned about protecting this employee over the safety of their own customers is quite concerning. I welcome Target headquarters to contact myself or my daughter to explain how this makes sense. They absolutely owe my daughter her friend and the other shoppers a reason why the unstable employees safety outweighs the safety of the shoppers who are keeping them in business. I urge anyone who reads this to keep this in mind while shopping this store. No one wants to be subjected to this treatment while choosing to shop at a store. Yes, a very unfortunate situation that Target does not care about their customers, however I’m sure they care about the money those customers are spending in their store. No more from this family and hopefully anyone else we can share our story with.
B23 days agoFrom
Some shady stuff going on with staff and management... Have literally been told I'm on camera when I'm walking through store carrying a huge bundle of paper towels .like I'm a criminal.. have had security follow me around , it hilarious,, when I'm the sort of guy that would help out when I see shady stuff.. really sad., insubordination staff , rude and unprofessional staff and management! Total F- Target... Do Better!!!
Laurie Rice23 days agoFrom
Love this Target store. Always something there I need. Employees are always helpful and friendly. It's Always clean and well stocked, the prices are great. I've never had a bad experience there. Everything you need to find in one place-groceries, nursery, clothes etc. Wheelchair accessible entrance and Handicapped parking.
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