To whom it may concern,
I came to Target as I’ve shopped at many Targets throughout the USA. I love this store and what it has to bring. I came in today to return an item I purchased, and found I had already had at home. Approaching the 5-7 employees standing (socializing) at the customer service desk. I was not greeted, not responded to, nor was there any show of customer support. I returned the item, and proceeded to accomplish some shopping to prepare for my weekend and found a line of 15+ customers. They are only able to go through self checkout! I don’t know if this is the route target is aiming for, but I do feel there is a lack of management here and I decided to make my shopping elsewhere.
Great girl working at the guest service. She goes beyond to help me find the product. I don't have her name on my receipt. I've been here a lot. I haven't found any bad thing here.
Down 2 stars because I ordered pick up 2 times and both times were a bad experience. The first time I went to pick it up, they told me it's out of stock. The 2nd time I went to pick it up, it wasn't ready. Had notice to pick it up the next day. I wouldn't order pick up at this store.
