I think I may have just had the worst customer service experience of my life. I'm not exaggerating about that.
I went to this Target today and tried to buy a few things. Since Target is too cheap to pay actual cashiers, I went to the self-checkout. I scanned a few items, but when I tried to scan my bananas, the screen on the machine said "thank you for your patience, an associate will assist you shortly."
I looked around. There was an employee next to me. She seemed not to notice. But I figured the system must have alerted someone, so I waited.
The employee walked behind me. I guess she saw the message on my screen. She flagged down her co-worker and pointed at me.
Yes, just pointed. Didn't interact with me at all. Didn't say, "this gentleman needs some help." Just stood there and pointed her long, bony finger at me, as though I were a piece of defective merchandise.
Her coworker said "I'll be there in a minute." To her, not to me. Again, no interaction with me at all.
I stood there for another 45 seconds or so while both employees also just stood where they were, not appearing to be doing anything. Finally, I had had enough, so I left all the things I was going to buy at the checkout machine and walked out.
As I was leaving, I heard the second employee say "oh, he left." Not a single attempt to get my attention, apologize, or avoid losing my business. Not a single iota of interaction with me, even though the store was mostly empty and neither of them were dealing with other customers.
Also, they were selling apples at $1.09. No, not $1.09 per pound. $1.09 per apple. Even the most nefarious Whole Foods executive would consider that a rip-off.
