if you have a loved one in need, do NOT send your loved one here...send them over the hill (Mission oaks) or anywhere where the staff is more supportive. Staff here was unprofessional, lacked compassion - laughed and yelled at patients. lied to patients or at least misled them. Good chance your loved one will come out of here, in a WORSE state of mind. it's sad, especially if you're loved one is suicidal and this is where Dominican takes your loved one for a 51/50 - if you send your loved one here, they will be treated like a sick animal and fed food that is not fit for your dog.
We were at our whits end, trying to get help for a loved one and this was a last resort...i plan on writing a formal complaint to the headquarters of Telecare and the governors office. I would write a formal complaint to the local Telecare office, but after reading multiple reviews dated over 5 years...they obviously don't care to change!
