If I could leave a zero star review I would. This place has gone downhilll. Forewarned that if you make an appointment there, they have different levels of people who do hair therefore your charge might not be the same depending on what time and what stylist you were with. Unfortunately my daughter who used to be a regular there did not know this because she’s been gone at college (and her regular stylist left there and moved) and when she called to make an appointment they set her up at the time that was available. That was an $86 haircut. Nothing special just haircut. Instead of a $58 haircut. But they do not feel that it is a practice for them to say here’s the appointment times and here’s what each of the charges would be with that level of stylist. Instead, they don’t tell you any kind of pricing so you don’t realize that there’s a difference Until your hair is already being washed and they’re trying to upsell you. As a parent, I’m really angry from what happened to my daughter at this hair salon. She will not be going back. The manager that I just talked to said well, maybe that’s a practice we should start doing when people call for appointments. You think? But I was also told in that same sentence that there was nothing that they could do for me. Really you won’t reduce it at least the $30 that she got overcharged? I’ll be disputing with my cc company.
Edited to add that my daughter asked if I talked to a guy when I called in and I said yes and she said when she was sitting waiting for her appointment, she could hear him talking on to people and he was rude to whoever that was as well.
