Ariana Castro17 hours agoFrom
Spent $17.65 last night at the location inside Storm Stadium, after waiting an hour in line... what did I recieve? 2 "Hot Chocolates" that when I watched them being made turns out where Nestle Quick with hot water. Tasted gross... when I asked if they could be remade with milk considering they were $5 each... their response was to give me an eye roll and walk away from me. When I asked another person to please remake my drink with milk and charge me the difference for using milk or please give me a refund... she said that they aren't allowed to make the hot chocolate with milk because the milk was only for their Lattes. When I then asked for a refund instead... she took my "hot chocolate" and walked away and said "fine". After making me wait another 20 minutes on top of the 1 hour I had already waited... I got 1 Luke warm Nestle Quick with milk and she gave me back one of the Nestle Quick with water.... at that point I was just done and left after missing over 1 hour of the concert I was there to see. If it wasn't 55 degrees and windy, I wouldn't of even bothered but they were the only ones offering hot drinks. Although, I soon found out the drinks were gross and not hot at all. Chocolate chip cookie was ok but not worth $6... not even close.
