The Children's Courtyard of Issaquah

Primary Location

Main location710 NW Gilman Blvd Issaquah Washington 98027 US(866) 561-3412

Amenities

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

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Customer Reviews

3.9

4 Reviews

Michelle Burroughsa month ago

From

Overall, I have been happy with the daycare center. Everything is clean and new. Safety is of the utmost importance and there are lots of caring and nurturing staff. The cameras for the parents are amazing!

We have been here since the beginning and my only complaint is that there is a lot of staff turnover. But, I don't think this is unique to this center. I am very grateful for the daycare workers because it is such hard work and I know my child is having a fun and stimulating day.

0 Likes

Jeff Willisa month ago

From

My child has been here from the start but the experience has deteriorated significantly for various reasons I’ll list below:

Significant turnover of the staff. You never know who will be teaching your child’s class on any given day. Children need a consistent routine and familiar face. This doesn’t happen here anymore. Our child can have upwards of 3 teachers rotate through in a day. Classrooms are also maxed out in ratio so don’t expect your child to get any real attention if needed. As I mention below, basic needs are barely met.
Poor management - the current management, after the previous director left is struggling to manage the staff. Teachers seem unhappy and this shows in how they care for the children. Teachers seem exhausted and rotate through multiple classrooms and different children almost daily.
Basic needs - It’s rare that my child gets regular diaper changes. More often than not, he comes home with severe diaper rash.
Lazy staff - Some of the really great teachers have left and although there appear to be a couple good teachers left here, some of the others appear to want to do the absolute bare minimum.
Communication - consider it non-existant. Currently the bare minimum of updates of diaper changes and meals are not being sent to parents through the app. This has been a significant shift.

Overall, I’d suggest steering clear of this daycare until they resolve the issues mentioned above. Ask them about the above issues before you consider enrolling your child! I truly do hope they get things sorted out quickly as the children are suffering.

0 Likes

padmini govindarajana month ago

From

I cannot say enough nice things about CC at issaquah! We've sent our child to this daycare for over a year now and absolutely love it! The teachers are all amazing, kind and considerate. For example, when we started daycare, my child was on 2 naps and had to be moved to 1 and the teachers did an amazing job helping her transition by patting her back to sleep to bridge her sleep cycle, adjusting meal times for her slowly or just letting her sleep if she needed to!

The staff there is AMAZING. They are organized and send out weekly menus or calendars, take feedback and make changes when asked, accommodate each childs unique needs, do a ton of activities (Pajama days, movie nights for parents to go relax, valentines day, christmas, birthdays, bicycle days, parent-child events and so much more). My child loves the center, is learning so much and actually cries when we pick her up in the evenings cos she wants to stay back and have fun! I'd pick this center over any other in the area for all of these reasons and the biggest one - video streaming! We have access to live feeds and get updates and pictures so frequently.

Sure there can be a few teacher changes through the day but I don't mind that because now my child is used to being with different teachers and isn't too upset when her favorite teacher is not in the classroom. It also has proven to be helpful in the potty training phase where she is comfortable with all of the 'teacher figures' to go tell them that she needs to use the potty. All in all, we love the center!

0 Likes

My child has been here from the start but the experience has deteriorated significantly for various reasons I’ll list below:

Significant turnover of the staff. You never know who will be teaching your child’s class on any given day. Children need a consistent routine and familiar face. This doesn’t happen here anymore. Our child can have upwards of 3 teachers rotate through in a day. Classrooms are also maxed out in ratio so don’t expect your child to get any real attention if needed. As I mention below, basic needs are barely met.
Poor management - the current management, after the previous director left is struggling to manage the staff. Teachers seem unhappy and this shows in how they care for the children. Teachers seem exhausted and rotate through multiple classrooms and different children almost daily.
Basic needs - It’s rare that my child gets regular diaper changes. More often than not, he comes home with severe diaper rash.
Lazy staff - Some of the really great teachers have left and although there appear to be a couple good teachers left here, some of the others appear to want to do the absolute bare minimum.
Communication - consider it non-existant. Currently the bare minimum of updates of diaper changes and meals are not being sent to parents through the app. This has been a significant shift.