I have been going to this clinic for over thirty years, staying with the same physicians who I loved. Since Everett clinic took over, it has been like a return to group health in the bad old days. Seven minute appointments and computer notes, call center, so nobody knows who you are. As a former provider (elsewhere) I understand the struggle the providers have, but I feel I have gotten lost. I am hoping it gets better.
My whole family and neighbors have been going to TLFM for around 15 years. Specifically seeing Dr. Greene and his nurse Sid now Samantha. I have to say they are a fantastic team. Green is very good and working and communicating with you and helping anyway they can!
We all lover the front desk staff always Friendly, a joy to see and talk to. The other review is completely correct:
The staff is always friendly and helpful, and calls are returned promptly when we call with questions or needs. We have never had a problem getting in to see our doctor in a timely manner, and wait times in the office are reasonable. have always been able to see other doctors if he is out for some reason. I highly recommend this family practice!