I've been a long-time, six-ish year, Grateful Dog client. As a puppy, my little min-pin, Izzy "Squirrel Dust," started going to the SF location. She pretty much grew up there, and I am so thankful to everyone (humans and dogs alike) that became part of her "pack." A couple of years ago, I changed jobs, and because I could work from home, Izzy stayed home with me. While at a dog park last fall, Izzy was attacked by a much larger, aggressive dog and her stomach was ripped apart. It was a very, long road to recovery for Izzy, the trauma she underwent was not only physical, but her temperament changed drastically. It got to a point where I couldn't bring her around certain people or most dogs. I was at my wit's end and then saw that Ernie, the owner of The Grateful Dog, was opening up a 2nd location in Marin. I gave him a call, and he developed a plan with me to re-socialize Izzy to get her back to how she was pre-accident. It was incredibly remarkable. After a couple of weeks with Ernie and his team at the new location, Izzy became her old friendly and flirty self again. I can't thank The Grateful Dog enough. From the very beginning, they have gone beyond my expectations and have brought Izzy and me closer, in many ways, I feel like they brought my dog back to life. Their new location is clean, spacious, and well run. I wish I could give them a 10 Star rating.