Marilyn Lieurance9 days agoFrom
I went to the Puyallup store to purchase 12 bags of black mulch. I am a 72 year old woman and needed assistance. I was helped by a young lady by the name of Natalie. She was very nice and very strong. She loaded and then re-loaded them into my truck. She was incredible. She deserves a raise😊
Joshua M9 days agoFrom
Man what happened? Yall need to get it together. I totally understand being short handed but to have a guy get in a huff to me about being short handed and having to wait because that employee can't manage their stress levels isn't a positive or polite way to go about your business neither is not stocking the product I need especially after waiting 15 minutes for someone to come assist me.
Do better.
A. A.9 days agoFrom
I had the world’s worst experience yesterday, July 29, 2024 with an assistant manager at this store by the name of Richelle. I went in there to purchase a generator and ended up walking out paying more than what the smart phone app showed as the listed price for said generator and leaving the store being verbally accosted and degraded in front of multiple customers and other store associates by this assistant manager, she went as far as saying out loud that I cannot afford the price shown on the computer then maybe I have no business buying it and should leave the store so that other customers with money can buy what they want. I have gone so far as calling one, 800 Home Depot and was then directed to the store level, even after I have requested to speak with the district manager, when I was able to reach the store, I spoke with an assistant manager named Carlos. He took down my complaint and said that he was going to pass that information off to Celeste the store manager. I have requested a call from the store manager and was informed that she will not be in the store until Monday next week, I then requested a call from the district manager or another store manager regarding my experience And have yet to receive one avoid this Home Depot at all cost I have been a loyal Home Depot customer ever since I retired from the army that has officially changed as of yesterday. I will be taking my business over to Lowe’s and I will be recommending all customers, especially those of us who have served our country take our business to Lowe’s, they may be slower on the customer service side, but at least will not be verbally abusing their customers and making assumptions based off of how somebody dresses.
Main location303 35th Ave SE Puyallup Washington 98374 US(253) 770-9600
