After first going online to confirm items were available for purchase or pickup, I drove to the Home Depot, as it gave time to locate items desired. From the website, a friend and I knew which aisle and bin those items were located. The layout of the store left me wondering why a variety of items weren’t in the general areas of the hanging signs to indicate where the desired items were. Most aisle numbers were obscured from vision, but I am sure the numbering scheme made sense to someone… I caved and asked a staff wearing the orange apron and pointed me to the aisle I was seeking. I went to the area he mentioned, but didn’t find an aisle number on the aisle. It was visible from one direction. I saw a location for the item I desired, but the display and all the items in the corresponding bin were.missing. Checkout was a self-service affair. I mmediately walked to a vacant machine, only to find it non-operational. I walked back out of the self-serve area and saw a line had formed to use the machines that were operational.
Later I went home and queried the items for sale. I was able to get several remaining items , as well as one I.hadn’t previously known about. I ordered the items and they were delivered quickly and for a more reasonable price than I would have paid Home Depot - had they been in stock.
